● Monthly Pass Riders (MPR’s) enjoy guaranteed reserved seating.
● MPR’s will have standing orders for following months, with no additional
calls needed to reserve the next upcoming monthly pass.
● MPR’s must call to cancel their monthly pass 5 business days prior to the start
of the next month. A cancellation fee of $25 will be applied if the monthly
pass is cancelled later than the 5 business days request period.
● The price of the monthly pass will be prorated when the reservation is
obtained midmonth.
● The cost of the monthly pass will be applied to your credit card 4 business
days prior to the beginning of the next month.
● Monthly passes can be cancelled midmonth. Your account will be assessed a
$25 fee and the prorated balance will be returned to you.
● MPR’s must inform Clinic Cab dispatch when they need to cancel reserved
trips.
Daily Fare Policies:
● Daily Passes are available to reservations. You will be guaranteed seating when the
reservation is approved.
● Reservations will be available on the prior week basis.
● Reservations will be accepted starting the Wednesday prior to the week of the
requested daily reservation.
● Reservations are based on available seats (monthly passes are required if the rider
needs to guarantee seating for the whole month)
● Fare costs will be applied to your credit card at the time you book your reservation.
● Daily riders must inform dispatch when they will need to cancel trips.
● Daily riders will be refunded the fare cost as long as dispatch was informed of the
cancellation by 11:00 a.m. the day prior to the trip date.
● No shows and late cancellations will not be eligible for refunds.
Changing Reservations:
● Riders may call dispatch to change reservation times.
● It is our goal to make the commuter line as flexible and accommodating to
passengers as possible.