The need for the water shut-off is to repair a water valve. Some residents on Maple Street and Ash Street (between Bridge Street and Highway 55) will be affected. Water service will be shut off Monday, January 13, 2020 at approximately 9am until 3pm.
Following the shutdown residents may experience a discoloration in the water on the first use. This discoloration is due to mineral deposits that have settled out of the water over time and has been stirred up during the shut down. The water is safe to drink, the City recommends the property owner runs an outside faucet, or basement faucet (cold water) until the discoloration is gone to prevent the mineral deposits from being run through water heaters, or faucet filters, which may result in the plugging of faucets and water heaters.
We understand the inconveniences the community experiences during these types of repairs. We appreciate your patience and cooperation. If you have any questions please contact Trevor Brummer at (612-490-6506)
Historically, wastewater rates had only been calculated based on the average water used between November 15th and April 15th and recalculated annually. In 2014 the City Council passed an ordinance to allow residents the choice between being billed for their wastewater use based upon their actual water use or continuing with the old system which averaged winter water use and billed that average as the wastewater usage over the summer months.
All residents in Rockford are assigned the averaging billing system for wastewater unless you requested to be on actual use. You must contact City Hall between December 1st and December 31st, if you wish to change your billing system for it to be effective for the January billing.
If you do not want to be billed based upon your assigned system you can change your billing system by contacting City Hall at 763-477-6565 (press 1) before December 31, 2019. Annually you can change your wastewater billing system in December.
If you would like to have your tree picked-up, you MUST call City Hall by noon on Monday, January 6, 2020 to sign-up.
The cost is $5 and will be billed to your Waste Management account. Trees need to be to the curb by 7am the day of the pick-up (just like garbage and recycling).
Call Audra at 763-634-8770 or email: email@example.com to be added to the list. We will need your name, address and daytime phone number.